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Contact Information
General Inquiries
support@zivo.tech
Main Line
+1 (800) 948-6700
Emergency Hotline (24/7)
+1 (800) 948-0911
Headquarters
1200 Tech Blvd, Suite 400
Austin, TX 78701
Also serving: Dallas • Atlanta • Denver
Visit Our Headquarters
While we provide seamless support remotely across the nation, our Austin headquarters is the nerve center of our operations and the home of our primary NOC.
If you're in town, we invite you to stop by for a guided tour of our facilities and meet the executive leadership team in person.
ZIVO Tower
1200 Tech Blvd, Suite 400
Austin, TX 78701
Visiting Hours
Monday - Friday: 9:00 AM - 5:00 PM CST
Please schedule tours in advance
Our Support Guarantee
When you partner with ZIVO, you receive a financially backed Service Level Agreement (SLA). We don't just promise fast support — we guarantee it in writing.
15m
Critical
Response
1hr
Standard
Response
24/7
NOC
Coverage
Frequently Asked Questions
How quickly can you respond to a critical issue?
We guarantee a 15-minute response time for critical issues, 24/7 including weekends and public holidays. This is backed by our SLA.
Do you support businesses outside of Austin?
Yes — we provide remote IT support nationwide and have on-site teams in Austin, Dallas, Atlanta, and Denver.
Is pricing per-user, per-device, or flat rate?
We offer flexible pricing models — per-user, per-device, or bundled flat-rate plans — tailored to your business size and service needs.