Built by IT Pros.
Trusted by 500+ Businesses.
Since 2012, ZIVO has been the technology backbone for growing businesses across North America — delivering proactive, people-first IT management so you can focus on what you do best.
12+
Years in business
500+
Active clients
85
Team members
4.9★
Client rating
Our Core Values
These principles shape every decision we make and every client relationship we build.
Proactive
We prevent problems before they become outages, saving you time, money, and stress.
Transparent
Clear communication, honest pricing, real-time status updates. No surprises, ever.
People-First
Our team treats your employees with empathy and respect — not just as ticket numbers.
Security-First
Every engagement includes enterprise security practices as a baseline, not an add-on.
Life at the ZIVO Hub
Great IT support isn't just about the technology—it's about the people behind the screens. We've built an environment where our engineers are supported, continually learning, and actually enjoying the work they do.
This positive culture translates directly into how we treat our clients: with patience, empathy, and genuine dedication.
40+
Training Hrs/Yr
92%
Retention Rate
Leadership Team
The experienced professionals steering ZIVO's mission.
Marcus Chen
Chief Executive Officer
20+ yrs enterprise IT
Aisha Patel
Chief Technology Officer
AWS & Azure Certified
Derek Walsh
Chief Security Officer
CISSP, 15 yrs security
Sandra Lee
VP of Operations
ITIL Expert certified
Where to Find Us
While our NOC monitors globally, we have physical offices across major US hubs.
Austin, TX
Headquarters & NOC
1200 Tech Blvd, Suite 400
Austin, TX 78701
+1 (800) 948-6700
Dallas, TX
Regional Office
4450 Enterprise Way
Dallas, TX 75201
+1 (800) 948-6701
Atlanta, GA
East Coast Operations
800 Peach Tree St, Suite 12
Atlanta, GA 30308
+1 (800) 948-6702
Denver, CO
West Coast Operations
200 Mountain View Rd
Denver, CO 80202
+1 (800) 948-6703
Join the ZIVO Team
We are always looking for passionate engineers, SOC analysts, and account managers to join our growing family. Work remotely or from one of our 4 hubs.
View 12 Open PositionsOur Journey
2012
Founded in Austin, TX
Started as a 3-person helpdesk serving local SMBs. Built our reputation on being fast, friendly, and reliable.
2016
Launched 24/7 NOC
Expanded to a full Network Operations Center with round-the-clock monitoring and automated alerting.
2019
Cloud Practice Launch
Became a certified Microsoft and AWS partner, enabling full-scale enterprise cloud migrations and management.
2024
500+ Client Milestone
Reached 500 active clients and expanded to Dallas, Atlanta, and Denver with 85 team members nationwide.